Raising the bar of customer service.
The Travel Authority Group was born from the desire of our founders to launch a new Travel Management Agency driven by an exceptional customer service ethic.
Seasoned veterans of the travel industry, inspired by excellence experienced in customer service internationally, initiated their plan of a premium, customer focused corporate travel provider as an alternative to the mediocre mindset dogging parts of the sector.
It proved to be a much needed innovation. Since 2004 The Travel Authority Group has experienced phenomenal growth, expanding to six busy divisions, offering corporate travel, holidays and cruises, event planning, inbound travel and specialist travel services for the corporate resources sector.
The past thirteen years have seen The Travel Authority provide countless corporate travel clients with seamless, stress free business travel.
Our corporate travel experts remove the pressure of travel arrangements from your busy corporate staff and offer one reliable point of contact for all your corporate travel requirements.
When you deal with The Travel Authority, your staff will experience the satisfaction of a business trip where every detail is taken care of, and everything goes according to plan, every single time.
Our unfailing commitment to you goes a step further, via our 15 minute guarantee. On the rare occasion your travel plans are disrupted, simply call our representative anytime of the day or night, from anywhere in the world and within 15 minutes, our concierge service will have a solution plan you can act on immediately.
2017 Winner – Best Business Events Agency – The Events Authority
2017 Finalist – Best Travel Agency Corporate, Multi Location
2015 Finalist – Best Travel Agency Corporate, Multi Location
2014 Winner – Best Travel Agency Corporate, Multi Location
2011 Winner – Best Corporate Consultant – Hannah Moore
2009 Winner – Best Travel Agency Corporate, Multi Location
Seven reasons
why The Travel Authority are the experts you want working for you.
1
Our team is, simply, incredibly good at what they do.
Allowing The Travel Authority to take corporate travel management off your hands gives you access to the best deals, availability, and innovative solutions, saving you time, money and stress. Our experienced staff draw on their contacts and knowledge of your unique industry to deliver your travel arrangements exactly as specified.
2
Our consistently professional approach means every contact with us will leave you feeling confident of a good outcome.
By taking corporate travel management off your hands, we take on all your arrangements,freeing up your time and your head space, allowing you to take care of your other priorities, secure in the knowledge your organisation’s travel needs are superbly taken care of. To begin, all you need to do is call or email.
3
The Travel Authority was born from a desire to provide a premium quality corporate travel service.
Thirteen years on, this remains at the core of every booking we undertake. Our entire team shares a passion for exceptional service and our reputation within the industry reflects this.
4
At The Travel Authority, nothing is impossible and every obstacle has a solution.
Organising travel can be complex, and a variety of conflicting priorities can make scheduling and booking a challenge. As masters of the unlikely destination and geniuses of the last minute change, the industry experience of our travel specialists turns your ‘impossible’ corporate booking into a worry free success story.
5
Every member of our team is a long-standing member of the travel industry.
Not only does this confer on them a great deal of experience and knowledge, it also gives them exclusive access to service providers, ie. fellow travel colleagues who know and respect them. These working relationships take years to develop and our travel advisors are proud of their strong industry connections. And when you arrange your corporate travel through someone with industry contacts you’ll find it’s easier, faster and the final result is better.
6
We guarantee to solve all your corporate travel dilemmas.
Our around the clock concierge service commits to resolve your travel issues within fifteen minutes of receiving your call, no matter where in the world you are. The solution may involve the arrangement of an alternative flight, booking last minute accommodation or finding you a nearby travel agent to solve the problem face to face. Our priority is giving you the support you need when things go wrong.
7
Our optimism, enthusiasm and tenacity are boundless… and catching.
We love to show you our capabilities, to solve the unsolvable, find the tricky solution, and ultimately, to get your team, crew or delegate to their destination on time and home safely, without compromise.
We provide the best solutions and service.
The Travel Authority Corporate – Your Experts in Corporate Travel
The Travel Authority is the most comprehensive and professional corporate travel service in Australia. Arrange all your business travel arrangements through one contact capable of resolving complex itineraries at exceptional prices. Together with our worldwide partnerships and cutting edge technology, The Travel Authority Corporate is your complete business partner.
The Travel Authority Resource – Your Experts in Resource & Offshore/Marine Travel Logistics
Engage a travel management team who thoroughly understand the unique requirements of the resource travel sector, with proven experience in dealing with the logistics and time pressures of this highly specialised industry.
The Events Authority – Your Experts in Conferencing & Incentives
The Events Authority provide a creative approach to the delivery of successful meetings, which specialise in such events, incentive and travel fields. Within the group’s fingertips are countless resources enabling them to deliver unique and memorable experiences.
The Travel Authority Holidays – Your Experts in Holiday Travel
The Travel Authority is your ultimate partner in holiday travel. Whether it exploring a hidden corner of the world, the perfect ski holiday or a relaxing beach break, The Travel Authority is supremely capable of fulfilling your every requirement for your perfect holiday. The Travel Authority has holiday specialists across two offices. Click on one of the office logos to learn more.
The Cruise Authority – Your Experts in Ocean & River Cruising
The Cruise Authority is your true cruise holiday experts providing the complete service, from the initial consultation on where to go, to finalising your booking, insurance, flights, hotels & tours and anything else you could wish for to create a magical cruise holiday.
The Travel Authority Kids – Your Experts in Family Holidays & Travel
The Travel Authority are your family holiday specialists. The team understands the special requirements needed when planning a trip with the complete family. From short local breaks to around the world adventures.
We provide the best solutions and service.
The Travel Authority Corporate – Your Experts in Corporate Travel
The Travel Authority is the most comprehensive and professional corporate travel service in Australia. Arrange all your business travel arrangements through one contact capable of resolving complex itineraries at exceptional prices. Together with our worldwide partnerships and cutting edge technology, The Travel Authority Corporate is your complete business partner.
The Travel Authority Resource – Your Experts in Resource & Offshore Travel Logistics
Engage a travel management team who thoroughly understand the unique requirements of the resource travel sector, with proven experience in dealing with the logistics and time pressures of this highly specialised industry.
The Events Authority – Your Experts in Conferencing & Incentives
The Events Authority provide a creative approach to the delivery of successful meetings, which specialise in such events, incentive and travel fields. Within the group’s fingertips are countless resources enabling them to deliver unique and memorable experiences.
The Travel Authority Holidays – Your Experts in Holiday Travel
The Travel Authority is your ultimate partner in holiday travel. Whether it exploring a hidden corner of the world, the perfect ski holiday or a relaxing beach break, The Travel Authority is supremely capable of fulfilling your every requirement for your perfect holiday. The Travel Authority has holiday specialists across two offices. Click on one of the office logos to learn more.
The Cruise Authority – Your Experts in Ocean & River Cruising
The Cruise Authority is your true cruise holiday experts providing the complete service, from the initial consultation on where to go, to finalising your booking, insurance, flights, hotels & tours and anything else you could wish for to create a magical cruise holiday.
The Travel Authority Kids – Your Experts in Family Holidays & Travel
The Travel Authority are your family holiday specialists. The team understands the special requirements needed when planning a trip with the complete family. From short local breaks to around the world adventures.
Our Partnerships.
Bringing local commitment and global expertise to you.
The Travel Authority has been delivering high-quality corporate travel solution since 2004, and in this time we have built a number of valued and trusting global connections. These partnerships have been integral to our overall success and our ability to deliver transparent, personalised services.
We understand time is one of your most valued commodities, and that the return on your travel investment is paramount to your business success. This is why we partner with the best in the business – to secure the best possible deals for our clients through strong industry relationships.
helloworld business travel
As a proud member of helloworld, we enjoy the buying power of Australia’s largest network of independent travel companies, as well as a global alliance with one of the world’s most recognised travel networks, American Express, giving you access to exclusive deals.
READ MOREThe national and international reach of the helloworld network provides value for money solutions for our clients, while our local presence ensures quality, personalised service.
GlobalStar
We have invested in a mutual partnership with GlobalStar, a worldwide global travel management company group, providing ‘best in breed’ local expertise and solutions with over 85 market leading enterprises, representing over US$14 billion in sales.
This partnership includes access to TTA eGlobalfares assisting us to immediately increase airfare value to our clients.
READ MORE
All partners have been chosen for their similar approach to providing service excellence.
We combine their local expertise, strength and commitment with our organisation to deliver cohesive, multinational solutions through innovative technology platforms for our clients.
With GlobalStar, you benefit from our partnership with agile and experienced travel management companies that can create solutions to fit individual needs, such as:
- Global Locations – The ability to introduce a global travel program for your business operations outside of Australia.
- Savings – Increased savings to you from local/global airfares and hotels otherwise not accessible in Australia.
- Service consistency – Consistent service delivery and program management across all locations driven by you.
- Local Knowledge – Each GlobalStar partner is independently owned, a leader in their respective local market, and have a vested interest in the success of each client account.
ITMA
The Travel Authority is proud to be amongst four founding members of a growing global alliance called ITMA (International Travel Management Alliance). Our membership with ITMA represents our belief in delivering unsurpassed, exceptional travel services on every occasion.
READ MOREITMA is a group of like-minded, independently-owned travel management companies that believe in personal relationships and individually tailored solutions, backed by leading-edge technology and value-for-money solutions. ITMA members will always go above and beyond for our clients, and understand that no two travel solutions are the same.
Other locations in this growing alliance include: Canada (WD Travel Pty Ltd), the United States (Milne Travel) and the United Kingdom (Wexas Travel Management).
MTA7
The Travel Authority has been appointed the sole representative for the Australia and New Zealand region of this global alliance, which is made up exclusively of independent marine experts.
READ MOREMTA7 was formed in October 2007 and brings together suitable and like-minded companies across the globe to offer a unique solution for the Oil and Gas Industry. This partnership has been created by seven highly service-minded marine travel companies, who by forming alliances are able to bring a new level of excellence to the market that cannot be found anywhere else.
The following locations are part of the growing MTA7 group: United Kingdom (The Marine Travel Company), USA (World Marine Travel Services), Philippines (Fiesta Tours and Travel), India (Fly-Hi Marine Travel), Greece (Aspida Travel) and the Ukraine (Aquavita Ltd).
helloworld American Express
helloworld’s co-branding agreement with American Express means that the benefits that come from the global brand are readily accessible to The Travel Authority, and in turn, to our clients. This relationship is an important contributor to our success, giving us the ability to adopt the American Express global reach, reputation and values.
Ensemble Travel Group
Established in 1968, Ensemble Travel® Group is a proactive, member-owned organization of approximately 850 top-tier, independent travel agencies in the U.S., Canada and Australia.
READ MOREImagine luxury… Orient Express Hotels, Mandarin Oriental, Park Hyatt, Rocco Forte, St. Regis and so many more! Mandarin Oriental, Ritz Carlton, Rocco Forte. St. Regis. and Taj… Welcome to the Ensemble® Hotel and Resort Collection! Thanks to their Ensemble affiliation, we can treat our clients to VIP perks at more than 500 four- and five-star properties in the world’s most desirable destinations. From classical elegance to the “uber-hip”, Ensemble have handpicked the crème de la crème just for you. In addition to priority status for complimentary upgrades, early check-inand late check-out, The Travel Authority clients receive additional complimentary hotel amenities, such as spa credits, airport transfers, breakfasts and dining discounts.
ATAS Accreditation
ATAS is an accreditation scheme for the Australian travel industry which delivers consumer protection, criteria-based identification of reputable travel professionals and the necessary flexibility to accommodate the industry’s diversity and the ever changing ways of purchasing travel.
READ MOREThis means when you purchase travel from us, you can shop with confidence knowing that we have met stringent ethical, training and businesses requirements. More information on why you should book with an ATAS agent.
Concur
The Travel Authority is the very first TMC Reseller Partner who successfully completed and achieved Certification Standards in the entire APAC region.
Amadeus
Access to unrivalled travel content from boutique to chain hotels, car hire and last minute booking availability with the world’s leading airlines are just some of the benefits the Travel Authority enjoys with Amadeus.
Corporate travellers also use Amadeus e-Travel Management (AeTM), the industry-first integrated online and mobile global booking solution.
The Travel Authority Group
TTA Group – Head Office
Level 5, Suite 4
1 Oxford Street
Sydney NSW 2010
Phone: + 61 2 8437 1111
Fax: + 61 2 8437 1188
Western Australia
Level 1, Suite 5-6,
19 Essex Street
Fremantle WA 6160
Phone: + 61 8 9430 0800
Fax: + 61 8 9430 0888
Northern Beaches
13 Market Lane
Manly
NSW 2096
Phone: + 61 2 9999 5533
Fax: + 61 2 8437 1168
Central Coast
Shop 1,
17 Church Street
Terrigal NSW 2260
Phone: + 61 2 4384 0400
Fax: + 61 2 4384 0488
The Travel Authority Group
TTA Group – Head Office
Level 5, Suite 4
1 Oxford Street
Sydney NSW 2010
Phone: + 61 2 8437 1111
Fax: + 61 2 8437 1188
Western Australia
Level 1, Suite 5-6,
19 Essex Street
Fremantle WA 6160
Phone: + 61 8 9430 0800
Fax: + 61 8 9430 0888
Northern Beaches
13 Market Lane
Manly
NSW 2096
Phone: + 61 2 9999 5533
Fax: + 61 2 8437 1168
Central Coast
Shop 1,
17 Church Street
Terrigal NSW 2260
Phone: + 61 2 4384 0400
Fax: + 61 2 4384 0488